Where to Get Free Migrant Support Services
Settling into a new country can feel overwhelming, but you do not have to navigate it alone. Australia offers many free support services for migrants, funded by the government or community organisations.
Settlement and Practical Support
These organisations help with everyday needs such as housing, employment, education, healthcare access, and understanding Australian systems.
Settlement Services International
Provides free settlement support, casework, and referrals for new migrants and refugees.
Visit websiteMigrant Resource Centres
Local centres across Australia offering support with forms, employment pathways, community connection, and advice.
Visit websiteAMES Australia
Offers free settlement help, English classes, employment assistance, and community programs.
Visit websiteLegal and Visa Support
Free or low-cost legal help is available, especially if you are vulnerable or unsure of your rights.
Refugee and Immigration Legal Service
Provides free legal advice and representation for eligible migrants.
Visit websiteNational Legal Aid
Find legal aid services across all Australian states and territories.
Visit websiteEmployment and Workplace Support
If you need help understanding your rights at work or finding employment support.
Fair Work Ombudsman
Offers free advice about pay, conditions, workplace rights, and protections.
Visit websiteWorkforce Australia
Provides free job search help, training referrals, and employment services.
Visit websiteJobAccess
Free advice and support for people with disability, injury, or health condition seeking employment.
Visit websiteHealth, Wellbeing, and Family Support
Support is available for physical health, mental health, family wellbeing, and safety.
Multicultural Health Services
Helps migrants access culturally appropriate healthcare and information.
1800RESPECT
Free support for domestic, family, or sexual violence, confidential and available in many languages.
Visit websiteLanguage and Interpretation Support
In Western Australia, most GP clinics do not routinely provide interpreters. Patients often:
- Bring a trusted family member or friend
- Use translation apps such as Google Translate
- Ask doctors to speak slowly or write key points down
For hospital care, specialists, and government services, interpreters may be available and are sometimes arranged through TIS National.
If language is a concern, it's okay to ask the clinic in advance what support is available.
TIS National
Free interpreting service for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.
Visit website๐ Important to Know
- These services are free or no-cost
- Using them does not affect your visa
- Asking for help does not mean you are failing
- Interpreters can sometimes be arranged at no cost
A Gentle Reminder
Support services exist because settling is hard. Needing help is normal. Reaching out is a sign of strength, not weakness.