Refund Policy

Change of Mind

Awehni products are often created in limited runs or small, intentional batches.

For this reason, change-of-mind returns may not always be possible.

Faulty or Damaged Items

You are protected under Australian Consumer Law.

You are entitled to a replacement or refund if:

• The item is faulty
• The item is damaged on arrival
• The item is significantly different from its description

How to Request a Refund or Replacement

Please contact us within 7 days of receiving your order and include:

• Your order number
• A brief description of the issue
• Photos where relevant

Email: contact.awehni@gmail.com

Assessment Process

Once your request is received, we will assess the issue and respond as soon as reasonably possible with the appropriate resolution.

Return Shipping

If a return is approved, instructions will be provided.

Shipping costs are non-refundable unless required by law.

Final Note

We approach refunds and replacements with fairness, care, and respect for our customers.